It’s no secret that it costs more to acquire a new customer than to retain an existing one. As surveyed by Bain and Company, boosting customer retention rates by 5 percent can increase profits by 25 to 95 percent. So how do you keep your customers coming back? For starters, creating and sticking to solid branding strategies is a must. Apart from that, let’s discuss some smart hacks that you can use to keep your customers happy and coming back for more.
Make Customers Feel Like Royalty
One hack that always works is to make your customers feel like royalty. It doesn’t necessarily mean giving away freebies or discounts (although that helps, too), but making them feel valued, appreciated, and special. There are several ways to do this, but you can try simple things, including sending handwritten thank-you notes, asking for feedback and acting on it, personalizing communications whenever possible, and even recognizing birthdays and anniversaries. These little things will go a long way in making your customers feel valued.
Offer Them Something to Come Back for
Apart from making your customers feel appreciated, it would help if you also gave them a reason to come back. It could be in loyalty programs, discounts, or even just something as simple as offering new and unique products or services that they can’t find anywhere else. If you can give your customers a reason to keep coming back, they’ll be more likely to do that.
Keep in Touch With Your Customers
One of the best hacks for retaining customers is simply keeping in touch with them. Whether through email, social media, or even just a phone call now and then, staying in touch with your customers will help you build a stronger relationship with them and keep them coming back. But how do you know when to reach out? A good rule of thumb is to touch base after making a purchase, but you can also reach out just to check-in and see how they’re doing. Either way, keeping in touch with your customers is a great way to keep them coming back.
Go the Extra Mile to Solve a Customer’s Problem
In addition to those above, going above and beyond to solve customer problems will also make them feel appreciated. Going out of your way to finding that one elusive item they’re looking for or taking the time to walk them through a complicated issue, going above and beyond for your customers will not go unnoticed. And when they know that you’re always willing to go the extra mile, they’ll be more likely to keep coming back.
Now that you’ve learned a few hacks to retain your customers put them into action and see how they work for you. Remember, it’s always cheaper to keep a customer than to acquire a new one, so make retaining your customers a priority. With a bit of effort, you’ll be able to keep your customers coming back for more.

One of the things that you have to do when you are starting a business is having a detailed plan. I detailed plan should have the strategies that you intend to implement to tackle the challenges ahead.
Last but not least, ensure that you get a healthy life balance. This will help you be productive. Running a business is not easy since it requires some input regarding hours that you put in the research. Do not let your business occupy all your time such that you are unable to perform other tasks. Make sure you create a healthy life balance.
There are many cell phone spying apps in the market today. All these apps have distinct features that make them different from others.
unication as any form of communication (verbal or non-verbal) that the business uses to relay information about their products and services. It is also used to share information among departments and with clients.
email addresses are mandatory. Other communication platforms like fax and live chat may be necessary as your business expands. It is also advisable to take some time and review other businesses in your niche to find out what works well for both clients and employees.
contracts. A lot of companies have started outsourcing their workload during peak seasons. They work to fill these temporal gaps. There are occasions where temporary staffs get upgraded to full-time jobs.
process of getting right employees that suit their requirements.
in which they can be kept can also be bought in an attractive manner. These banner stands are offered for sale with various attractive backgrounds.
businesses do not see any sense of making large investments in the stands.
marketing is very important if you want to acquire customers, and the method is not as simple as you think. Some of the customer ideas include teaching, social networks, advertising on the industry websites and approaching the right blogs.
tricky issue because right balance needs to be struck. There are two approaches to this: value-based pricing and tiered pricing. When you understand the value of products that are similar to what you are selling, your price should not differ so much from them.
practices of certain businesses affect the finances of your business. Finances influence how people deal with your company.
The work of business consultancy firms is to help business owner or management to know what they feel and see about the business. They help correct problems and help a company grow much quicker.